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notes
* [Self:notes-dontPanic dontPanic] * [Self:notes-henryMillersElevenCommandments henryMillersElevenCommandments] . . .
9K - last updated 2023-12-11 05:08 UTC by BayleShanks

notes--index
* [Self:notes-dontPanic dontPanic] * [Self:notes-henryMillersElevenCommandments henryMillersElevenCommandments] . . .
9K - last updated 2023-12-11 05:08 UTC by BayleShanks

notes-institutionalDesign
* [Self:notes-institutionalDesign-customerServiceAntiPatterns customerServiceAntiPatterns] * [Self:notes-institutionalDesign-antiPatterns . . .
1K - last updated 2020-07-08 07:18 UTC by BayleShanks

notes-institutionalDesign--index
* [Self:notes-institutionalDesign-customerServiceAntiPatterns customerServiceAntiPatterns] * [Self:notes-institutionalDesign-antiPatterns . . .
1K - last updated 2020-07-08 07:18 UTC by BayleShanks

notes-institutionalDesign-antiPatterns
== profitsharing fiefdom == Back in 'the old days', an institution is organized to maximize autonomy . . .
20K - last updated 2014-08-16 20:01 UTC by BayleShanks

notes-institutionalDesign-chainOfCommand
Perhaps one reason for having a 'chain of command' with a prohibition against going above your direct . . .
1K - last updated 2014-06-28 00:37 UTC by BayleShanks

notes-institutionalDesign-customerServiceAntiPatterns
I'm thinking about times when i have been frustrated by customer service, tech support, etc, and wondering . . .
10K - last updated 2014-06-28 00:37 UTC by BayleShanks

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